Hire Regus Cambridge East Road The Mill Pond

Regus Cambridge East Road, The Mill Pond

Wellington House, East Road, Cambridge, CB1 1BH

Capacity and Layout

6

Boardroom

Boardroom

6

Classroom

Classroom

-

Cabaret

Cabaret

-

Theatre

Theatre

-

Restaurant

Restaurant

-

Open space

Open space

-

Amenities

Wifi

Audiovisual

Parking

Parking

Public transport

Public transport

Catering arrangements

Refreshments (tea/coffee and biscuits) are charged at £3 + vat per serving. A sandwich lunch is charged are £7.95 + vat and usually includes a selection of sandwiches, pieces of fruit and buns or crisps.

Catering

Extra space / Overnight

Disabled access

Air conditioning

Lectern

Stage

Cloakroom

Print/Scan/Copy

Opening hours

M T W T F S S
09:00 - 17:30
M T W T F S S
Closed

Description

Ratings & Reviews

David Pond

January 16th, 2020

Visited to check out their coworking space. It was rubbish. Small, cramped and deserted, it felt depressing. Such a disappointment after seeing the fancy website. My previous experience with coworking (not with Regus) was far far better and cheaper! Staff were friendly though.

GOOGLE REVIEW

Fred Freeman

June 11th, 2021

I will divide this review into two sections, the centre itself and Regus as an organisation. The centre: You get what you pay for to a great extent. It is one of the cheaper options in central Cambridge, though beware of the headline fees as there are a lot of hidden charges associated. The centre is run down and in poor decorative state. The offices are cramped. The lifts work only sporadically and there are other maintenance issues that arise and seem to take a long time to address. There are some pros to the centre, the location is excellent. The staff on site are generally friendly and professional. The internet is fast and reliable. Regus/ Head office: It's here where the greatest issues lie. The company is one of the worst I have dealt with across any sector and in any walk of life. They are entirely inflexible and hide behind some broken ticket system meaning that you can never talk to anyone in head office to get issues resolved. They gave no consideration to the Covid-19 situation and to the impact on their customers. At the time of writing it is 3 months since we requested the return of our retainer following leaving the office and they have still not returned the money. For reasons known only to themselves they then blame this situation on us the customer and invent new excuses for not returning the money on a daily basis. If I was being generous I'd put it down to gross incompetence, though others might interpret it as a potentially terminal liquidity issue with the company. In any event, I would advise proceeding with great caution before taking out any Regus products or services. *** EDIT *** Whilst Regus kindly took the trouble to respond to this review below, they then of course completely ignored the email which they had requested I send. It does make me wonder if the only reason they respond to negative reviews is to put on a public face of caring about their customers. P.S. Still no deposit returned!

GOOGLE REVIEW

Behram

January 18th, 2021

Not satisfied with my long term booking. The area manager has confirmed my booking and I completed all the contract online. See the contract picture. After arriving to the office, they said the office space given to another person just 1 hour before myself. How come it is possible? James (the area manager) says he was sick and it was sold by another person. Come on man! This has happened the same day when you're not sick. Even if so, the system should not allow another person to sign the contract for the same place. If allows, then your Regus system sucks and not working. Either way, the personnelle or the regus system is not reliable to start your business office at Regus.

GOOGLE REVIEW

Scuz Brophy

November 6th, 2019

This company just doesn't care. 1 out of 2 lifts has been broken for over 2 years. They refused to get a proper gate to protect bikes and late night staff from people coming into the car park at night to take heroin. Now they've covered the the sheltered front of the building with massive plant pots so that homeless people can't sleep there. One bathroom has only had a cold water tap for 6 years.

GOOGLE REVIEW

Jordan Barnes

May 11th, 2021

Lovely staff working at the centre, but I'd avoid Regus if you are looking for a a serviced office. The head office couldn't care less about their clients and hide behind a cloak of invisibility. They are unresponsive and inflexible and if they owe you any money, then good luck to you. The workspaces themselves are at best passable, but there has evidently been no investment for years. With the plethora of new serviced offices in Cambridge, I can see the bell tolling for Regus (and not before time).

GOOGLE REVIEW

Other Spaces in this Venue

Hire Regus Cambridge East Road The Mill Pond

Regus Cambridge East Road, The Mill Pond

Wellington House, East Road, Cambridge, CB1 1BH

Money back guarantee

Cancel within 48 hours: VenueScanner guarantees 100% refund of first deposit on payments made through us. Up to £500 maximum.

Show cancellation policy