Louie London, First Floor

I didn’t try the restaurant. We had a table for the bar in the 3rd floor. Beautiful place. Nice ambiance. When my friend booked her table there was a note in small letters saying that tables were required by 9pm or need to pay some minimum spent. Our table was for 7:45pm. So it was not making much sense.the waiter told us we would need to leave. We asked what time we needed to return it back. We were informed by 10PM. When dj would start playing. Then I believe the manager came around, and we asked if we could stay longer. He never came back to revert. So we thought it was ok to stay. Until a waitress came around and poured almost a quarter bottle of wine in JUST ONE GLASS. We were in 6 people. Some glasses almost empty and she totally ignored. A bit before she was already removing the glasses without asking if we had finished and without informing us that we would need to leave by 10PM. Terrible customer service experience for a place like this. They have a good price for cocktails but their wine menu is very small and the wines between £65-£85 were horrible options. Very very weak. We even asked if we could get a table at the restaurant. It was available online. But before we decided to check the wine menu of the restaurant. There were just a few more options than the bar and also not the best. It doesn’t go well for the place the small wine selection. The bar snacks were ok. The truffle toasties were nice. The arancini very average. I would like to go back but I do think they need to get better in their table service

The cuisine was passable, but I'm uncertain why this establishment is so highly regarded. We were seated in a secluded corner on the side of the restaurant by the front of house staff. The waitress was great tho. In summary, I would not Recommend this venue.