Fantastic weekend away in this hotel. The rooms are clean and spacious with comfortable beds! The pool and spa area is great, not the biggest area but nice and clean and a great atmosphere. Breakfast was done really well, huge choice of options and a lovely restaurant to enjoy it in. The only downfall of the hotel has got to be the staff. Very little hospitality and felt as if they did not want to be there or talk to patrons.

Excellent stay. Me and my partner visited for one night over the weekend and it was perfect for the purpose. Room was clean, bed and bedding comfy, bathroom was lovely and the service was excellent. Very polite and clearly well trained staff. Wifi was good and it comes with facilities such as spa and swimming pool which is a nice addition. They offer room service or you can alternatively use a delivery service to the hotel room. We had a breakfast buffet included in our booking cost and this was also of good quality and plenty of variety from a classic full English to cereals and healthy options that if I am honest I know nothing about :) This hotel would be ideal for a long or short stay in London and would be suitable for people on holidays/weekend getaway or a business trip.

Lovely staff and amazing service. They gave us 2 complimentary drinks as it was my boyfriends birthday and even left some birthday balloons and a little note saying happy birthday! I requested a good view and they gave us a room with a view of the gherkin! Spa area was very nice too. Would definitely book again.

Decent value for money. Room comfortable, though only two towels in bathroom for a room booked as a triple. Evening bar menu too fancy, needs to be simplified. Ended up going to the Empress curry house for the best curry ever. Breakfast at the hotel was very good. Pool was very welcome and not too cold

Staff very helpful, clean and tidy as you enter the hotel too. Rooms are nice and clean but we thought they were a bit on the small side. Lots to eat at breakfast in a spacious restaurant, very well run by the management. Swimming pool nice although slightly cold so no hanging around in there, hot tub had far too much chemicals in it so made your eyes sting. Overall a very nice hotel A+