The Balmoral, Beauly Suite

Amazing, amazing, amazing location! Can’t be beat in Edinburgh. Close to everything, shopping, eating, tourist attractions and the main train station. Really fancy hotel while keeping the place clean and comfy. Decided to extend our stay in the city and the hotel was one of the biggest reasons for that. They bring freshly baked cookies and milk for the children every night which was one of the highlights of our experience. They insist on making the bed every night. Will definitely come back and stay in this hotel. Spa was amazing as well. Swimming pool and facilities were great. Front desk staff were great in the most part. There was an incident that I didn’t like how it was handled by front desk staff. They didn’t understand my request and done the opposite of what I’ve wanted. They proceeded to mishandle the situation further. Otherwise, overall staff were great.

Excellent hotel very well located and beautifully decorated! It’s in walking distance of the main attractions with several restaurants nearby . The building is stunning!! The concierge and the front desk are superb . The rooms are spacious and well decorated. Some have a Castle view . Breakfast was reasonable,not what you expected from that hotel .

Afternoon Tea at The Balmoral was great. The space is elegant and peaceful. The table we had was perfect to enjoy the design and features of the space. We did go on recommendation with the harpist but it seems our afternoon time meant we only saw her play one song and then pack up, that was disappointing. The afternoon tea sandwiches and sweets were incredible. There was no rush so you could savour each piece and allow time in between to simply enjoy the space and digest. The experience of trying different teas was wonderful. We had a great display with the first pouring and being given the heads up so you could take photos/video was appreciated! I loved how were encouraged to try different teas and assisted to find flavors or different kinds to experience. Thank you. A bit of a mistake with them charging my friend’s card twice, thankfully his having disputed the transaction was quickly dealt h with. Avoiding that even happening would be better. I’d certainly let go back for their afternoon tea. Perhaps earlier now that I know the harpist doesn’t stay for the opening hours of the afternoon tea.