Robun, Kanagaki Suite Meeting Room

We had our anniversary meal there on a Saturday night. My husband must have put it in our reservation as our server mentioned it which I thought was a nice considerate touch. The food came quickly & was delicious, we weren’t that hungry but demolished it all very quickly. We did opt for pudding, mochi & the cheesecake, both very tasty & a good size to finish the meal. I had a mocktail & it was tasty though a little strong, like squash that hadn’t been diluted enough. I did get a little cold as the evening progressed, I think we were right in the movement of the air conditioning but I’d rather than than be too hot. It’s not cheap but the quality is definitely worth the price. Definitely recommend 👍👍

I chose this restaurant specifically because it was featured in the Michelin Guide as a recommended place in Bath, and I wanted to make the evening special for my sister’s birthday. Unfortunately, the entire experience was deeply disappointing. From the very beginning, the staff were unhelpful and inattentive. There was no warmth or effort to make the night feel even remotely welcoming or enjoyable. The food itself was the main issue. The raw tuna we ordered was clearly not fresh and appeared to be out of date — please refer to the attached photo. It had an unpleasant smell and taste, and should never have been served. Additionally, the wagyu dish came out overcooked and tough, which completely defeated the point of ordering premium meat. Most importantly, I became unwell shortly after the meal, and I spent the rest of the night sick. This completely ruined what was meant to be a special celebration. For a restaurant listed in the Michelin Guide, this was shocking. I would strongly advise others to reconsider dining here until the quality, freshness of ingredients, and staff training are seriously addressed. I would not return.