TGB Spa Brighton, TGB Boardroom

Allowed events

Promoted/ticketed events

Licensed for alcohol

Attendee Minimum Age

18

Cancellation policy

Cancellation, Postponement & Changes Policy The GelBottle Inc. Spa & Events 1. Client Cancellation All cancellations must be submitted in writing by the client. Any deposit paid to secure a booking is non-refundable once the booking has been confirmed by The GelBottle Inc. Spa ("TGB Spa"). 2. Cancellation Charges Where a confirmed booking is cancelled, the following charges will apply: More than 30 days before the event: Deposit retained. Within 30 days of the event date: 50% of the total booking value payable. Within 7 days of the event date: 100% of the total booking value payable. 3. Committed Costs In addition to the above cancellation charges, the client shall be responsible for all event-specific costs already committed by TGB Spa on the client's behalf, including but not limited to: Catering and refreshments External suppliers and entertainment Staffing and security Equipment hire Event materials, stock or bespoke purchases These costs will be charged in full where they cannot be cancelled or recovered. 4. Postponement Requests Requests to postpone an event must be made in writing. At its sole discretion, TGB Spa may agree to transfer payments already made to a new event date, subject to: Venue availability Supplier availability Any additional costs incurred as a result of the postponement Approval of a postponement request is not guaranteed. 5. TGB Spa Right to Terminate TGB Spa reserves the right to cancel or terminate a booking immediately where: Payment is not received in accordance with agreed terms The event presents a health, safety or security risk The event may place TGB Spa's licences, permissions or reputation at risk The client commits a material breach of the booking agreement False or misleading information has been provided regarding the event In such circumstances, TGB Spa reserves the right to retain any monies paid and recover any losses incurred. 6. Material Changes to Bookings Any material changes to a confirmed booking must be requested in writing and approved by TGB Spa prior to implementation. Material changes include, but are not limited to: Event date or timings Venue or room allocation Number of attendees Catering requirements External suppliers or entertainment Nature or purpose of the event No changes shall be deemed accepted unless confirmed in writing by TGB Spa. TGB Spa reserves the right to apply management discretion in exceptional circumstances.