Radisson Blu Hotel, Cardiff, Bianco Suite

Just had a fantastic stay! Thank you to the lovely team their, they were all so polite and kind. On check in, they were very helpful and even upgraded our room, and as we were on a couples date night it made the trip extra special. The room service is divine, the food looks to good to eat and tastes even better. Lots of little complimentary items, toiletries, coffees, water and even a shoe shine kit. It's also the little details, we told the kind lady at check in we were just having a date night to get away together, and she listened, offered recommendations and wished us well, every person politely asked if it was OK to enter the room before doing so to drop of room service, wished us well and they called us within seconds of dropping off breakfast to apologise for missing sugar from our tray, offering to bring some up, along with anything else we may need, but we had plenty as there was a large variety of supplies for teas and coffees. Highly recommend a stay, made our date night extra special and already planning another stay!

Great breakfast, clean rooms and all the amenities to make the stay comfortable was available. I believe the front desk staff could be a bit more welcoming and friendly as there was any interaction except for the check-in information that was requested. However I had a good stay.

Great location, parking was spot on. Staff were really friendly and helpful and got us into the room a bit earlier which really helped. The AC control panel didn’t work but the staff worked hard on a Saturday night to fix it. Absolutely amazing service.