Mountain Park Hotel, Function Room

We recently visited the Mountain Park Hotel as a group of 14, and I honestly couldn’t recommend it highly enough. Accommodating a party of our size can’t be easy, but everything was organised perfectly from start to finish. The food was absolutely unreal—every meal was delicious, beautifully presented, and served promptly despite the size of our group. The service was just as impressive. Every member of staff was incredibly friendly, welcoming, and attentive, making sure we had everything we needed throughout our visit. A huge thank you to the whole team for making our gathering so enjoyable. We’ll definitely be back and would highly recommend the Mountain Park Hotel to anyone looking for fantastic food and exceptional service.

Booked a last minute stay & staff were helpful regarding our late check in. I asked about a later check out as we were running at Flint Castle parkrun and it would have been handy to be able to pop back afterwards for a shower as its only 10 mins away but didn't get an answer. Room was basic & clean but the decor & electrics could do with some updating & maybe bedside tables.

I booked a 3 night stay here and wished i’d not! What a dirty place, the first room they gave me was liken to a dungeon, full of cob webs dead spiders, holes in the walls, very smelly bathroom with slimy water around the toilet and bin. A broken round wall mirror that had been left on the window ledge. The vinyl floor was dirty, sticky and grubby. The desk size fan was so dirty with dust buildup it was so unhealthy, unhygienic to use it. No bedside drawer by the bed. So after complaining to reception I was given a new room ‘the bridle room’ which came with its own issues! So let’s begin with this room!! No wardrobe to hang dresses, lots of live spiders this time hanging in their cob webs. The bath was free standing, no shelf or cupboard were you to place shampoo or soap while bathing, no toilet roll holder the roll had been placed on the window ledge, and another very dirty fan which I had to take apart to wash it so I could use it safely. I went in the evening to the food area to eat (I was the only customer) and was met with such foul language from the bar staff talking to themselves that I felt very uncomfortable, as me being a middle aged woman travelling alone i shouldn’t have to put up with that kind of welcome as a paying customer. I didn’t stay to eat but went back to the room, feeling quite depressed and hungry after travelling for 24 hours from Australia I was looking forward to a nice meal. I do not recommend this hotel.