Thistle Holborn, The Kingsley, Thackeray Suite

Was here for a week stay as I wanted a central location in London to see as much as I could in such little time. Great location to stay just outside of Soho and leads you right to Oxford St. Walking distance to many areas. Rooms were basic. Bed a little too firm for me. Water pressure in shower strong. Towel warmer rack in bathroom was amazing. Housekeeping daily however they missed a few things here and there, yet politely obliged when requested to finish service. Room service was fantastic. In fact all staff were extremely friendly and exciting to chat with at front desk, bar, and restaurant. Bar and restaurant was amazing. A complementary english breakfast was the best part. Small cocktail list at the bar. Grabbed a drink on occasion before we ventured over to the Soho bars. Overall nice place to stay would stay again due to the location and fair deal.

Location is perfect and the staff service and hospitality was delightful. From the reception staff, the restaurant staff to the housekeeping (the two housekeeping ladies - Miyoka and her lovely aunt were so warm); everyone is helpful and friendly. Initially we were given a much smaller twin bed room but we informed how inconvenient that was given our luggage and how the room looked much smaller than the image of the one we'd booked, and it got resolved and we got a bigger one. Overall, the experience was amazing!

We had a wonderful family dinner here on Valentine’s Day! The service was exceptional and the staff were very attentive and friendly. Special thanks to Manager Maurizio, who even brought a box of chocolates for my daughter, which made the evening extra special. The atmosphere was warm and romantic, and everything from the food to the service exceeded our expectations. Highly recommended and we will definitely come back again!