Clayton Hotel Chiswick, The Boardroom

Cleanliness is often the deciding factor for me when choosing a hotel, and I’m happy to say this 4-star property exceeded expectations. The room was pristine upon arrival, with perfectly made beds, clean carpets, and no dust or odors. The bathroom was spotless—freshly cleaned surfaces, dry and shining fixtures, and a full set of toiletries. Housekeeping came by daily and consistently maintained the same high standard. They never missed a detail and were always polite and considerate. What stood out to me was how well-kept everything remained, even on longer stays. Given the price point, the level of care and cleanliness was excellent. I felt very comfortable and well looked after.

Arrived at hotel, check in was swift, we had an executive room, which was fantastic, in all of the hotels I have stayed in, this room was fab, BUT the Bathroom was one of the biggest I have seen, it was beautiful, we were attending a function on the Saturday night, the food was fabulous, staff very polite. We will come back to this hotel. Excellent

The room was great, stunning bathroom, comfortable bed and quiet. The dinner was ok, food was nice but took a very long time. It seems this is one of the few hotels where you can't charge the food to the room. Breakfast buffet was ok, good selection of juices and the coffee was pretty good but all the hot food was actually cold, I think that was more to do with people just leaving the lids off though.

The rooms were tidy and spacious, overall clean, at night you could listen in on other guests talking in their rooms and hear the doors being slammed. The reception staff on our arrival evening shift were less than helpful and almost rude. Welcoming friendliness and kindness were entirely missing.