Skylon, Exclusive Hire

My girls took me here for a birthday lunch. Located right in Festival Hall, it was perfect for taking in the stunning Southbank views whilst enjoying a meal. I ordered the set lunch, royal benedict as a starter and steak for my main. The starter was nice but the waffle was slightly hard. When the steak came, it was cooked so wrong and the peppercorn sauce was thin and watery, even though we raised this the second lot was just as watery, disappointing, had to let the staff know. So they changed it to the cheeseburger, can't really go wrong really, I loved their fries, perfect texture and flavour. Staff were polite and friendly. We sat for hours chatting, at no point did we feel unwelcome or asked to leave. It was amazing. They even surprised me with a cheeky birthday dessert. Toilets are located out of the restaurant, less than a couple of minutes away. Would recommend to others, I'd like to visit again one day. Thank you

This is awful the waiter waa a really nice guy and wanted to please but needed training. The food cold over salted with badly cooked pork and at one point a hamburger order failed to turn up. The starters were good but the mains were all difficult to eat. Cold tough meat with no or inedible crackling. When we complained the manager failed to come over. Finally i approached the manager. I feel he should have been on it within minutes. Instead he sent his waiter to offer some free desserts about 3. Since there were 8 of us it was so insulting. Then the manager always via the waiter and never direct. The way they calculated it made it more than the bill. It was so convoluted 😂. In the end I had to help them calculate a discount. Which now i sit here was not enough. Plus the view is marred by some awful lights outside. Needs a whole new team