Trapeze Bar, The Main Bar

We went out as a group of eight and had an amazing time! The atmosphere was fantastic, and the service was perfect from start to finish. Big thumbs up to Rania and Nick for their outstanding service you made our night even more special! Highly recommended.

If I could rate zero stars I would. I had a truly awful experience at Trapeze recently, and feel compelled to share it. My friends and I attended an event, entered with valid tickets and wristbands, passed multiple security checks, and had barely been inside when I was unfairly removed by security. I hadn't consumed any alcohol inside, and had simply gone to the bar to ask for water when I was suddenly approached and told I was "too drunk" to stay, a claim that was completely baseless. I was with three friends who all vouched for me, and none of us were causing any trouble. When I asked how I could have possibly passed through four different security staff if I was supposedly intoxicated, I was met with rude, dismissive, and frankly unprofessional behavior. One security guard even admitted that they had let someone else back in, after 2AM, who appeared far more visibly intoxicated than me, but still refused to let me back in. The inconsistency in how guests were treated, the aggressive and disrespectful attitude of security, and the total lack of accountability from staff, including management, was unacceptable. I tried to have a respectful conversation, and was literally walked away from mid-sentence. To make matters worse, I had left my phone inside and was told I couldn't retrieve it until 4AM. While I did get it back, the entire experience left me feeling humiliated and unwelcome, despite being a paying customer and long-time supporter of events hosted here. I won’t be returning to Trapeze, and wouldn’t recommend it to others until they seriously reconsider who they hire to manage guest relations and security. There are too many other venues in London that know how to treat people with basic respect.