The Cavendish London, Alto

From the moment we arrived, our stay was nothing short of exceptional—but what truly stood out was the incredible hospitality from the staff, especially Vanessa. A big shoutout to her for going above and beyond to ensure we had everything we needed, including helping us get some special amenities during our stay. To top it all off, she surprised us with a beautifully handwritten card that added such a thoughtful and personal touch. It’s rare to find that level of genuine care, and it made our experience all the more memorable. Can’t wait to come back!

I started off in 2 rooms because we were a family of 5. First the rooms were 908 and 317. 317 was cramped and the air conditioning wasn’t working, and 908 smelt terrible, so we moved to room 910, and we had to accept 317. After that, my sister was showering. I do not recommend this hotel at allllll based on what happened… some poop came out of the shower!!!! UNBELIEVABLE!!! Breakfast was terrible as well. We moved to room 1410, which smelt like sweat and was going to make me vomit. I don’t recommend this hotel to anyone, although Ahmed was very nice and offered everything we needed without even asking.