The Redworth Hall Hotel, Ramsey Suite

Cancellation policy

. CANCELLATION 4.1 By the Hotel: The Hotel reserves the right to cancel the Event (or any part thereof) if: 4.1.1 The Client fails to adhere to any of these Conditions; 4.1.2 In the opinion of the Hotel, there has been a significant change in the Client’s contracted booking; 4.1.3 The Client is insolvent or the Hotel has reasonable grounds for anticipating the same; 4.1.4 The Hotel is not satisfied with the client's credit status; 4.1.5 In the opinion of the Hotel, the Event might prejudice the reputation of the Hotel; 4.1.6 if the Hotel, or any part of it, is closed or damaged due to circumstances beyond it’s reasonable control; or 4.1.7 The Hotel is requested to cancel the Event by any government or other authority. 4.2 By the Client: In this clause 4.2, the Event will be considered "Cancelled" by the Hotel when a Client, by written notification to the Event Manager: 4.2.1 Cancels or postpones the entire Event; 4.2.2 Cancels or postpones any element of the Event (e.g. meal / syndicate rooms); 4.2.3 Reduces the number of Guests below that permitted in clauses 2.2 and 2.3; or 4.2.4 Reduces the duration of the Event as a result of which the contracted value is reduced. 4.3 If an Event is cancelled, the Hotel shall have the right to impose a cancellation charge ("Cancellation Charge") which shall be calculated as a percentage of the Revenue as detailed below. Timing of Reduction Percentage of Revenue Between 52 and 12 weeks prior to the Event 30% Between 12 and 8 weeks prior to the Event 50% Between 8 and 4 weeks prior to the Event 80% 4 weeks prior to the Event 100% 4.4 The Hotel will use reasonable endeavours re-sell to another client the accommodation, function rooms, services and other facilities booked in connection with the Event and a proportional reduction in the Cancellation Charge will be made if the Hotel is successful. 4.5 If a Cancellation Charge is due, any deposit will be held until the original Event dates have passed and an assessment of the charges can be made by the Hotel and the deposit offset against the Cancellation Charge. 4.6 Any Guests who do not arrive or depart early will be charged at 100% of their respective Revenue.