Atholl Palace Hotel

A truly beautiful and elegant hotel set in the heart of the Scottish Highlands, just a short stroll from the charming village of Pitlochry. This was my first stay at Atholl Palace and it exceeded all expectations. The rooms were exceptionally comfortable, the food was amazing throughout our stay, and the staff were simply wonderful — attentive, welcoming, and went above and beyond to make our visit so memorable. The setting is stunning, with beautiful views in every direction and expansive grounds offering lovely walks to fully take in the scenery. After exploring, it was so nice to relax by the gorgeous roaring fires, which added such a cosy and welcoming atmosphere. We were lucky enough to have snow during our stay, adding extra magic to an already spectacular location. The Hogmanay celebrations were a real highlight, featuring a delicious four-course meal, bagpipes, and traditional ceilidh dancing. The new year's day street party in the village rounded off the celebrations perfectly. I will definitely be back. A huge thank you to the entire team for such a lovely and memorable stay.

We arrived at the Atholl Palace Hotel with high expectations. We loved the idea of staying at a castle for a couple of days and enjoy the atmosphere and scenery. Although the staff and scenic views were great, unfortunately our stay was spoiled by a series of events. First night we went to the bar restaurant on premises and the food was edible at best, also overpriced. Leaving the restaurant and heading towards our room on the 3rd floor, the elevator broke and we had to carry some of our bags 3 flights up (we had two 5 year olds with us as well). Arriving at the room my daughters found 3 sets of dirty underwear right next to the bed. Second day, I tried taking a shower and there was virtually no water pressure. It was as if water was passing through a couple of straws. Moving on later that day we were sitting by one of the fire places when the owner appeared from the restaurant and very subtly told us to go somewhere else as he wanted to the sitting area there for some of his guests. My friends booked the same rooms at the same price and their room was clean, bigger and never encountered any of the things my family and I did. The staff sent us an apology note and a bottle of Prosecco. Although a nice gesture, our stay was horrible. I did communicate all the above at check out and I was told someone would reach out to me but that never happened. Very unfortunate!