Hensol Castle, East Tower

Had the afternoon tea and gin tour as a birthday present, have to say it was a fantastic afternoon. The afternoon tea was delicious and in such lovely surroundings. Staff were lovely too. The gin tour was so interesting and you got to sample a couple of different ones. If you were driving or unable to drink they gave you a gift bag to take away with you. 👍😃

I’ve been lucky enough to capture many weddings here at Hensol over the last few years. It’s the perfect venue come rain or shine with so many opportunities for photos whether it be making use of the castle backdrop or creating portraits on the elegant staircase. I look forward to capturing many more memories here 📸

A beautiful location for An Event - especially a wedding. Kind, friendly staff. HOWEVER, there needs to be better accommodation for guests arriving before an event. We struggled to get our cases into a tiny cupboard with steps on either side of the access door! And no assistance was offered... ALSO, there were no facilities to sit & relax with a coffee, etc, prior to the event. We were told to go to the Vale Resort (where we had just come from!) via shuttle bus. We waited 15 minutes for the shuttle, then waited over 15 minutes for the coffees to be served at the Vale Bar before turning round & and heading back to the Castle!! Everyone was perfectly nice, but this is a massive gap in customer services. People are generally travelling long distances, so hoping to arrive spot on time for an important event would be foolhardy at best. Ergo, a guest drawing room with light refreshments IN THE CASTLE would make good sense. Two of our party were elderly/disabled so being told to mess around with a shuttle bus was really an effort too far. The rooms are gorgeous, BUT we were put in room 102, which is in a peculiar situation - sort of between levels with no lift access! I'm 71 & my husband is 82, so it was something of a challenge getting our case up two flights of stairs! Thankfully, I managed (not a very elegant sight!!) as staff to give assistance were thin on the ground, to say the least! Our room could also do with having the shower checked as it floods the floor mainly due to the inability to alter the direction of the shower head. A few extra shampoos, shower wash wouldn't go amiss either! Despite the above, we thoroughly enjoyed our family wedding.