Grand Harbour Hotel

West Quay Road, Southampton, SO15 1AG -

Up to
500 guests

About Venue

The Grand Harbour Hotel is Southampton's largest event hotel with 173 bedrooms, 13 meeting and event suites and facilities to accommodate up to 500 delegates in the stunning Mayflower Suite. The hotel is also the largest South Coast conference hotel and can be reached in just 75 minutes by train from London Waterloo.

If you are looking for a venue to enjoy a successful business meeting, conference, team building, corporate event in Southampton, to name just a few, our well-equipped meeting rooms, exquisite catering and inspired event planners, provide everything you need to create your perfect event. We have an experienced team of professional event staff united by one passion: delivering excellent service. From planning to hosting, we seek to offer the personal touch, creating bespoke hospitality experiences that live long in the memory.

Capacity & Layout

Standing

up to 500

Theatre

up to 500

Boardroom

up to 8

Cabaret

up to 350

Classroom

up to 300

Facilities & Amenities

Cloakroom

Public transport

Premises parking

Space Rules

Cancellation policy

100% refundable 5 days before the event

Location

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Reviews

J T
September 2025
This was the ultimate hotel for a relaxing stay. We only stayed one night but it spiked our interest for the town. Walking distance to shopping . Fab and tasty restaurant. Clean and comfy modern room. Friendly staff. Parking. It ticked all the boxes for us. Bonus pool and amenities.
David Shemilt
August 2025
A great experience! First location, was perfect for our cruise! The hotel did offer to book a taxi which would be needed if you are accessing the city cruise terminal via gate 10, however our ship docked at berth 1 which was nearest to the hotel So Gate 8 was open which was a 3 minute walk from the hotel to the ship. If you are unsure just ask the concierge at the luggage drop as they were very knowledgeable about the ship docking procedures!! Concierge was brilliant and we were able to leave our luggage after we checked out as we had an afternoon boarding, so really useful. Room was amazing, quite large, with a balcony and all the usual tea/ coffee etc and biscuits!! Gym was ok, medium size but some of the kit needed some TLC but me and my wife both managed a decent workout. Access to the pool was via winding staircase but we think there may have been a lift access. Buffet breakfast was very good if fact as good as buffet style gets with full English and continental options. We didn’t use the hotel bar or restaurant but access to the town centre is just a few minutes walk and there are loads of great restaurants nearby. The staff were all super helpful and friendly and there was a 30 minute drop off parking outside the door which allowed us to drop our luggage before taking the car to long stay parking. Overall a positive experience and reasonably priced.
MANNY BESMAN
September 2025
We're very happy with our precious room and early check-in and Ms. Nadia made our check-in smoothly and quickly. She was very helpful and knowledgeable. On our first time she went above and beyond to make sure that we're comfortable. On our second time staying with them she made us feel so special with the executive suite room upgrade. She's an amazing person and professional. We really need more people like her. Thank you Ms. Nadia! We are Grateful for everything... We highly recommend this hotel and you will never disappointed period.

Kyle R
August 2025
We stayed here a night before our cruise left the next day. It’s a great location, and we were able to book a taxi through the hotel for morning pickup to our cruise terminal which was very convenient. I’m sure some folks wouldn’t mind walking but we didn’t want to make that walk with all the luggage we had. There’s several easily walkable restaurants nearby if you weren’t interested in the two restaurants within the hotel. The room was fine, a tad dated but absolutely fine for one night. We did get the breakfast buffet the next morning and it was fantastic, would recommend getting that as well if you have time. Overall a great hotel for what we needed and will be staying here again if cruising out of Southampton.
Zoe Davis
September 2025
Arrived at the hotel on Sunday at 1.30pm although checking states 3pm I thought there was no harm in asking and also registering my car in the car park. Room wasn't available, and was told to come back at 3pm to check in. At 3pm I was told 15 more minutes As waiting on house keeping. As I waited more people Arrived including a coach party, some of these guests were checked into rooms, others were told to wait and by overhearing accents could have travelled quite far! At 3.15pm I waited in line again, it took around 15 minutes and 3 members of staff to try and find a room... apparently a new system was installed which they were still figuring out how to use. Eventually completed check in. The room was adequate, with a few maintenence fixes it would be great: 1. Door was hard to push open. 2. Bathroom furnishings were tarnished and scummy, including plug hole. 3. Skirting boards scuffed and scruffy 4. Table base thick with dust 5. Balcony door a little whistle-y (but it was very windy outside) Breakfast was OK The gym was good, although small area, had a vast array of machines and weights, just could do with more space between machines. Changing rooms were closed Didn't use the pool Jacuzzi was closed