Montigo Resorts Somerset At Charlton House, Garden Room
, Shepton Mallet, BA4 4PR -
Up to
80 guests
Offers
catering
Internal Catering
allowed
About Venue
Charlton House is a 17th Century Georgian style building with 28 bedrooms and various group spaces designed to suit various needs. Equipped with a spa and fitness center as well as a spacious orangery and outdoor areas it can cater for different types of group activities. Located in the heart of somerset it is easily accessible from the A303, London train lines and about 45 minutes from the nearest airport meaning we are accessible for national and international guests.
This is the larger half of the orangery which is divided by a retractable wall. Private access. Toilets - disabled and changing facilities available. Easy access to outside space.
Capacity & Layout
Standing
up to 80
Dining
up to 40
Theatre
up to 60
Boardroom
up to 50
Food & Beverage
Catering arrangements
Catering facilities
Refreshments
Alcohol
Facilities & Amenities
Cloakroom
Disabled access
Heating
Natural light
Outdoor / Garden / Beach
Print/Scan/Copy
Table / chairs included
Tea
Whiteboards
Premises parking
Space Rules
Allowed events
Wedding ceremony licence
Promoted/ticketed events
Licensed for alcohol
Cancellation policy
25% non-refundable deposit on booking. Then, cancelation within 6 weeks, 50% would be retained and finally, if cancellation is within 2 weeks, 100% of the fee will be retained.
Location
Reviews
- Alastair MckelvieJune 2025
The description says 4 star luxury hotel with chic bedrooms- we would add pleasantly quirky bedrooms and a super spa with pool, plunge pool and sauna, all complimentary for guests. Private outside space depending on the room type, fridges, bathrobes, flip flops, even an ironing board should you feel the need! The most amazing double shower and huge proper 'Hollywood' roll top bath with ball and claw feet! Helpful and unobtrusive reception. Perfect for a quiet, adult getaway break, recommended.
- Rich CMay 2025
We went here for a wedding and it was a very pleasant experience! The staff are excellent let's start with that! Very friendly and inviting. The events manger was lovely, nothing was too much trouble. We didn't stay here, but I'm sure it would have been great. If I was to say anything about improvement, it would be the parking. A few more spaces would have been great, but that's it! Well done people 😉
- Layla parkinsonJuly 2025
Had the most amazing experience thanks to Peter one of the receptionists he was incredibly attentive and intuitive to us both. I’d made a mistake with wowcher (apparently easily done!) but he didn’t make me feel stupid about it and offered us a fantastic room at a great rate. On top of this the spa itself is a secret weapon of pure ecstasy my skin has never felt so soft. I can’t wait to return to this little Somerset idyll. Thanks so much
- Cheryl WrightJune 2025
My friend & I enjoyed an amazing Spa day yesterday including lunch, treatments & use of the excellent spa facilities with a very high standard of cleanliness throughout. The staff were very attentive, smart & professional - in particular, Maddie, the Spa manager was particularly helpful & the therapist Karolina exceptionally skilled. There is a lovely ambience with fresh flowers & beautiful furniture & decor. The external signage is rather dowdy & needs to be made more visible from the road and to more accurately reflect the wonderful facilities within.
- Cerys AlfordJune 2025
Update 26th June: I have since emailed the hotel again at which point they declared because I uploaded a bad review they will not offer any compensation for the stay we had. I now see many other guests have had issues with the hotel in recent times, it’s a shame that they are unwilling to compensate guests for issues that could so easily be avoided and affect the whole quality of a stay. I have given them some time to respond to my response asking if they wanted me to take my review down, but no response. Shocking customer service. Some honest feedback about a few issues we encountered on our stay that left us feeling slightly let down, especially given the premium price for a spa hotel. There were several aspects that felt more like lapses in quality and cleanliness rather than character: - The fridge in our room was not working. - The room had visible cobwebs, unclean sealant around the toilet, and an unclean sink. - There was not enough parking when we arrived and my partner had to ask staff where to park. A nice girl moved her car for us. - There were stains in the bathtub and down the bathroom walls, which was quite off-putting. - A screw was found on the floor in the pool area (the far right corner as you stand inside looking to the outside) – something that could have caused injury and we’re pleased to have noticed. - There appeared to be a wasps' nest near the hot tub, and several wasps had fallen into the pool while we were using it. I emailed the hotel with the details of these issues and their response was lacking any real response, merely telling me that my feedback had been recorded and they are “addressing the concerns (I) raised”
