Capacity and Layout
- 20 - 100
Ratings & Reviews
September 24th, 2021
During our stay we received poor service from an front desk agent J***e. She was non-committal about every question we had pertaining to COVID. We were traveling from the US and wanted help but she seemed not to care. We were told to leave our bags (our room wasn't ready as we arrived early) in an unsecure closest. We literally walked in there unattended with many other guests luggage sitting out. The guest room bathroom was dirty, specifically the presence of hair. The closet next to the bed had a blinking light inside of it, since the doors are glass it woke my wife up in the middle of the night several times during our stay, plus we reported it during our stay! Their attempt at fixing a simple light didn't work on the second attempt so, again in the middle of the night, I got in the closet and unplugged the lamp. All of this was reported the night before we left, along with my (very clear) expectations of service recovery. The following Monday, I got an email from the same J***e, it was a generic, scripted email with an offer of minimum points that was insulting. I replied to the email and three days later still had no response. Then I emailed again copying the GM and Operations Manager, and again today no reply. The service culture at this hotel needs a complete overhaul starting with management.GOOGLE REVIEW
September 19th, 2021
We had an amazing stay with the Glasshouse in Edinburgh. Booked last minute due to a cancellation elsewhere, they were very accommodating, upgraded us to a room with an amazing view on the terrace. We really liked their bar, which had a nice chilled atmosphere. Would highly recommend them and we will certainly be staying again next time we are in Edinburgh!GOOGLE REVIEW
October 5th, 2021
My husband and I were treated to a Picnic Tea and we were absolutely delighted with the service, food and cocktails. Every member of staff went above and beyond their duty, including the Manager to make our visit, very special. We highly recommend it and will most certainly return at some point! Many thanks again. Liz & Frank Condie.GOOGLE REVIEW
August 13th, 2021
Top dollar for a garden view suite... wood furnishings are tired and dated. Bathroom is worn out, sinks both damaged and tiling needs repaired. Reception was very nice and staff are very good but room quality doesn't match the lobby.GOOGLE REVIEW
June 22nd, 2021
My husband and I had a fantastic overnight stay at the Glasshouse, staff were very professional and attentive, garden suite was sheer luxury opening up to the roof top garden with lovely views of Calton Hill, very peaceful to sit and enjoy our cocktails, also enjoyed a drink round the fire pit in the snug area. Bed was very comfortable with a full Scottish breakfast to complete our stay. Would highly recommend this hotel which is within easy walking distance to train station and attractions.GOOGLE REVIEW
Bellfield Brewery Tap Room & Beer Garden, Tap Room - Partial Hire
Small & Affordable Xmas Party in Edinburgh
On a tight budget this year for Christmas? We got you covered!
Edinburgh Meeting Rooms
Looking for an impressive meeting space to inspire attendees in Edinburgh?
Edinburgh Summer Parties
These failsafe Edinburgh summer party venues will make sure you’re more than ready for some summer loving.
Discover the top 10 must visit venues available for hire across Edinburgh city.
Office Christmas Party Edinburgh
Looking for the ultimate office Christmas party venues in Edinburgh? We have a selection of venues that will make this years party one for the ages!
Edinburgh Pubs for Meetings
Discover our favourite pub meeting rooms in Edinburgh