Dreadful Customer service - Used to be good but they now take wedding bookings above everything else - and is so faceless and corporate !! and block the rest of us !! - I guess you can only stay here on a week day -Awful !! They will learn that when the Covid 19 knock on effect is finally over and they don't have the same demand for block booking weddings - they will be in trouble as they wont have the loyal repeat business from past customers. and they think this is the way forwards ! In 3 years time this place will be gone ! They haven't a clue about how to run a proper business They can't even send an email !!! they have poor management and even worse staff Its a SHAME as I used to love this place when they actually cared !!! I won't be returning to this once decent hotel - that really so do need to get a grip !!

Visited for Afternoon Tea. An absolute delight. Sandwiches very freshly made. Cakes nice and light. Our waitress was very helpful. Reception staff also. Surroundings are idyllic. Gardens beautifully maintained. Would thoroughly recommend. 5/5 from me.

I think we must have gone on a bad day, it was like they were closed. The food was lovely, the staff were polite, but the room was completely silent and there was no one around. One other couple there and we all felt we couldn't speak in the complete silence 😬

A lovely afternoon tea, everything was very fresh, the scones were still warm. The leaf tea was delicious a fabulous blend. Loved the serenity of the room, the sun was shining which enhanced the atmosphere. The waitress was very attentive and polite. We would definitely recommend the afternoon tea with prosecco.

Booked through Groupon deal.. Got the last room available due to a wedding being held.. Room was huge as was bed.. Lovely decorated and extremely comfortable bed, slept like a log. As part of the deal. We had dinner and breakfast included.. The food was delicious and service very fast and professionally delivered... Breakfast.. Well we were spoilt for choice, large continental selection and a big cooked selection. Definitely going to book again