My wife and children are currently half way through their mandatory 10-day quarantine there and the service they have offered has been so outstanding that I couldn't help but submit a positive review straight away. They've catered to every single request and more. The food is always fresh and portions are always generous. Thank you from the bottom of my heart for looking after them so well 🙏

After reading poor reviews on many managed quarantine hotels’ services, we prepared ourselves for the worst, and did not have high expectation about the quarantine hotel service. HOWEVER, the Millennium Hotel is FAR BEYOND our expectation. This might sound exaggerating, but based on our experience (which is of course subjective), in terms of service, we would say that this hotel could be a role model for other managed quarantine hotels that receive poor reviews on services especially for guest with family. Breakfast, lunch, dinner are always served hot (surely except when you request sandwich or salad) and delivered to our room without delay (even earlier than the schedule). Taste delicious and the portions are fulfilling. The staff are very responsive to our requests/needs. We often have specific request every day, and they are so helpful and thoughtful. Sometimes, the staff call just to make sure we are okay and if there is anything he/she can help. Quarantine is not easy for some people, and the cost of staying in a quarantine hotel is much more expensive than regular price. It is really great if staff in managed quarantine hotels are trained to be aware of this and provide adequate services (should be different from regular services).

Last night of quarantine from a red list country and this hotel was superb! From the minute I stepped in, everyone has been very accommodating. As part of check in protocol for lone female travellers, I was given a number to call in case I encountered anyone who did not make me feel safe (on top of being reassured by the hotel staff that I would not need the number but it is an additional layer of protection). I arrived around 6 pm and was given a menu to choose from despite the last minute notice. As with any hotel during the pandemic, the menu has 3-4 options (with halal and Indian food options each time) for lunch & dinner. Breakfast was the same (cereal, milk, pastry, fruit, yogurt, egg/bacon/vegetarian roll) but can’t fault the hotel for that as they are catering to hundreds if not thousands of travellers from red list countries all over the world. The room was equipped with air conditioning, a bathtub, television, mini fridge, kettle, blow dryer, and some toiletries (shampoo, bar soap, liquid soap). You can also request for washing soap etc if needed. The window opens slightly (just enough to let air circulate) and the view is beautiful - kept me sane and entertained to people watch and enjoy the small breeze from outside. I stayed in my room throughout my stay but had a few things delivered - arrived at my room promptly. Security was quick to pick up the phone for any queries I had as was reception. Overall, I felt very safe and will even go so far as to say that I enjoyed my stay here. It was really nice to be able to relax and live a slow paced lifestyle especially following the rigorous process of flying in. The hotel’s good reviews are as accurate as they can be and if you have been allocated the Millennium, you can consider yourself lucky and put your mind at ease as you’ve got a nice, safe, and relaxing 11 nights ahead of you!

Located just at the heart of Central London. The hotel is clean, spacious, welcoming and provides you great hospitality. Hotel GM Mr. Chris and his team is very helpful and will guide you throughout your stay. The entire staff is very helpful. This hotel provide you almost every facility from spacious comfy rooms to gym and conference rooms for your business meetings. Highly recommended for families and businessmen. You wont regret, just be there!

On behalf of my mom who resided at the hotel for the 10 days quarantine. “ The service was 5 star. I cannot find any faults during my stay. The food always came on time and I would always get more than one portion. I would like to thank Chris and his team in making my stay a very pleasant one. I would definitely come again after the pandemic. The food you had a wide diverse options. Food was always hot and really tasty. The room itself was a en suite all facilities worked correctly. The hotel team were awesome and I’m grateful for this. Chris or sometime the duty manager would call me every other day to check how I was doing and if I needed anything. The Service was top rated if I could give more than 5 stars I would simply do. From the moment I arrived till the moment of checkout I could simply say only one thing to Chris and his team Thank you!