The Waterway, Function Room

54-56 Formosa Street, London, W9 2JU

82% would book it again

Capacity and Layout

24 - 70

Boardroom

Boardroom

24

Classroom

Classroom

40

Cabaret

Cabaret

30

Theatre

Theatre

40

Restaurant

Restaurant

Open space

Open space

70

Amenities

Description

Ratings & Reviews

Eleonora ZurruNovember 30th, 2020

We came to the waterway for the first time and were greeted at the door by the staff, who were super nice and explained to us the menu very clearly. We chose to sit in the outside garden for some drinks to begin with. Our waitress Hanan went through the drinks menu with us explaining all the popular drinks, the summery drinks and was overall very informative, polite, cheerful and super nice. We decided to take the summery watermelon jug which was very refreshing and delicious. Overall we had a great time and the restaurant and staff gave us a very pleasant experience, we will return here for sure and can recommend the waterway to anyone venturing through the little Venice.

GOOGLE REVIEW

Dan RaphNovember 30th, 2020

Really disappointing, booked a table for 5 in advance and called on the morning to confirm and add another person to the booking for a birthday lunch. Arrived and was then informed that only a table for 4 had been reserved. Really rudely dealt with and then we were blamed for the error in booking. Rude staff and the service when we were finally seated didn't get any better. Also had requested them to make some special arrangements for the birthday and nothing was done. Adding insult to the 20 pounds per person charge for bringing your own cake. Badly run, no care, and rude management. Avoid better places down the road.

GOOGLE REVIEW

Eva MartinezNovember 30th, 2020

The place has wonderful views and cool ambience. Thank God we were served by a blond waiter who was very nice and courteous. In contrast, a brunette waiter and waitress were impolite with my mom and I.

GOOGLE REVIEW

m DavysNovember 30th, 2020

Lovely location and terrace on the canal. Friendly staff but sadly very poor and overpriced food and hefty 12.5% service charge. The images of the food on the website look delicious but we did not receive food like that. We ordered lobster and crayfish but the plate was 95% chips and a big brioche bun that had been re heated in a microwave sliced vertically and in between one small piece of lobster and a few small crayfish tails. We also had duck that was disappointing and a lamb steak that was mostly bone and served on a cold bed of onion sauce and vegeatables or potatoe had to be ordered separately. We were out to celebrate a special occasion so the poor food (very overpriced for what it was) was very very disappointing. With a good chef in the kitchen who cares about good food this location could be amazing.

GOOGLE REVIEW

Melissa YueNovember 30th, 2020

Fresh ingredients, you could taste the difference! They have Wi-Fi but you do need to ask for the password. Good atmosphere but a bit busy and noisy. Took a little while to place an order but once you ordered the food came very quickly. Kitchen closes around 10pm. Well worth the wait!

GOOGLE REVIEW

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