We enjoyed our two hours at the Piano Works, having paid for the two hour bottomless brunch. Mauricio was an excellent waiter, and ensured that our glasses were always full. He was attentive and enjoyed interacting with us customers which was nice. In fact, all of the staff were faultless and worked so hard to uphold an excellent standard of customer service. However, there were a couple of things that caused it, in my opinion, to lose the fifth star for my review. The food itself was okay, but nothing unique. It was the standard variety of eggs followed by pancakes or waffles, accompanied by one drink of your choice for the whole night (which was a little annoying that you couldn't mix and match drinks). However, the drinks kept flowing sufficiently and the food came out in good time. We can't fault what we got. The music was good but seeing as our table was right next to the speaker and they were in the middle of the room, it was just a tad loud, and you couldn't even hear the waiters speak, let alone other members of your party. We did expect the loudness, but not to the point where the waiters were having to mime stuff of write things down so we could understand them. We also were a little annoyed that requests would only be played by the band if you gave them a tip also, and not a single one of our 16 song requests got played. We did continue to tip in hopes that just one of our songs would get paid but they didn't do any of them in the end (despite the emphasis on making song requests that the establishment strongly encouraged). The musicians were good, very talented and very versatile, but I think it was just a little bit of a shame that they played the requests for only the large parties in the corner rather than everyone. Décor was okay, but nothing spectacular. I think it was going for "shabby chic" with the whole look but it wasn't quite to my taste. However, the place was clean and the staff worked hard to help customers out. Personally, I'd have moved tables slightly further away so you aren't being kicked by people that are dancing by the stage, and to allow people a bit of room as it was a tad cramped. As previously stated, the band were very good and very versatile but I'd recommend tipping the bands quite high if you want your request played. Overall, we had a great time. Staff were great and they tried to ensure we got what we paid for. It's just a shame about the very small negatives, otherwise this would have been a definite 5*.

Fun night with friends, good to be able to go out again and enjoy myself and this place is lots of fun. The band is always fantastic, you can request music to them and they'll play it. Drinks are nice too, but a bit expensive which is expected in a place like this

Really good music, food and service. The only downside is that they place many diner tables too far from the stage, where you have no visibility of the band at all. Some diner tables for 2 are also too close to each other, almost sitting together (not much privacy for a conversation, for example). That bothered us a bit specially during this pandemic period. Apart from that, great vibe for a weekday!

Fun, fun, fun. We went on a Friday night, arriving around 10, and probably regret not getting there a bit earlier. The band were fantastic and take requests via Twitter (I think). The music varies straddling the decades of popular music ensures that everyone is having great vibes. Drinks were... Competitive London prices

Very less seats with the live performance view . Only big groups get those seats. Also , we specifically asked during booking if the seats are going to be with the view , person on phone told us that it depends but after going there it was very clear that couple seats and specially if you are booking at the last moment(one day before) , will not be the with the view. We were seated in another direction and it felt like being seated in a restaurant with music in background. Music and vibe was good but only if booked way in advance and with a bigger group.