Great location, free parking for guests, friendly reception staff. Room was a bit dated but perfectly adequate for the price. Unfortunately I didn't sleep well as I was disturbed by constant noise from the extractor fans on the flat roof outside my window, but I'm a light sleeper and at least I wasn't on the railway station side which would have been a lot worse. Sadly my stay came to an unpleasant end on the morning I checked out. I had gone to bed with the do not disturb sign on the door and the chain across, despite this at 10.52 there was a knock on the door and it was the chambermaid telling me I had to check out at 11am. I said yes, 11am - it's 10.52. Instead of apologizing and saying she would come back at 11, she then tried to barge her way into my room! Persistently and very aggressively. If the chain hadn't been across she would have been in the room with me only partially dressed. I think this is a despicable, disrespectful way to treat guests and complained strongly at reception on my way out, receiving an apology and acknowledgement that it shouldn't have happened. But I'm never going back to the Liner.

The staff are largely very good (though some are without any humour at all) and the location is great as it is on the doorstep to the station. Be wary though because if your room faces to the station you hear every announcement from the station tannoy. That's about 20 hours a day. The decor is great but the rooms are a little unclean (the bath wasn't draining properly and I soon found out why- a huge plug of hair!).

Very convenient location just minutes from Liverpool Lime Street, Liverpool Christmas Market and the city center. Friendly and welcoming staff on reception and in the restaurant. The two lifts were slow, and while the breakfast did taste nice, it was small and wasn’t worth the £8. Room was decent size, warm, clean and the bed was comfy. Shower was easy to use, and a good temperature. Enjoyed the two slides of cake available to go with a cup of tea. Only downside for the room was the radiator (or something else) that was making cloud clicking noises all night, making it really hard to sleep. This may well just be a fault of this one room which is why I’ve still rated the hotel positively, but I did need to get some sleep on the train back to London.

Fantastic hotel. Rooms are basic but are very clean, spacious and the beds are extremely comfortable. I loved my stay here and would happily stay again. It is about 200 yards away from Liverpool Lime Street

Beautiful room. Amazing staff especially Sue and Johnny. We had a couple of things go wrong but instantly rectified. Food in restaurant was absolutely delicious. 💯 we would come back.