My Husband booked the Royal Lancaster for my Birthday, I was blown away the hotel is a very luxury clean vibrant place to stay. The staff are fantastic and committed to making sure you are at ultimate comfort! Vincent was amazing ! Will be returning very soon thank you to everyone at the Royal Lancaster it was what dreams are made of!

Very nice hotel. Professional staff - courteous and efficient. Came here for an evening event and was very impressed with the quality of food, in particular because they were catering for a large number of covers. Also a great bar area. Did not stay here overnight so I cannot comment on the rooms.

Great location and great staff. I stayed here on two work trips. The rooms are nice- I could see the eye from my room. The nicest thing about my stay here was the breakfast staff: Constantin and Nertila. They were amazing. Friendly and caring. In all my years of traveling, they're in my top 5 of awesome staff at a hotel/restaurant. I really appreciated their service at breakfast each morning. I wasn't feeling well several mornings and they both demonstrated compassion and empathy. Also, Constantin went above and beyond and found me some ginger for my upset stomach. I would absolutely come back to this hotel just because of the service I received from the breakfast staff. Hands down- I couldn't ask for better.

Lovely dog friendly hotel that came with bowls and bedding. With a comfy bed with a firm/supportive mattress, multiple types of pillows, and a nice air con, it was hard to want to leave the room to explore. But after a nice cuppa of in room Nespresso you’ll be ready to go for a walk or jog at the very local Hyde Park. Being so close to Lancaster Gate tube station made this the perfect spot for our weekend getaway.

Great location and views of Hyde Park and/or the city skyline from upper floor rooms. Excellent friendly staff and customer service. Nipa Thai restaurant very good. Nice bar. Room service breakfast one of the best and not unreasonably priced given the quality of the hotel. Clean.