On arriving it felt very busy even going through a turnstile door. We put our coats in the cloakroom and the guy here was so friendly, this really is where the experience ended. We were shown to our table and the only way of explaining the area is that it was a huge food hall with as many tables as they could fit. We may as well have been in Bluewater Shopping Centre food Hall. The waiter was friendly enough and we ordered drinks and food and everything arrived quickly which was great. I know it can't be helped but 4 gangster looking guys all in casual sports wear were seated on the table next to us. They were all around 18 years old and just sat there tapping away on their mobiles and not even talking to each other. It clearly says what the dress code is at the time of booking and the staff should be more vigilant. The food was amazing but the whole experience of being there was just ruined by overcrowding . I can't even remember if there was music. I just know I will not be going back. I would rather spend the same money and go to a 5 star hotel and use their restaurant as the service would be more personable and the food just as good. I may just go back to the cloakroom and see the guy there again, he was such a character. This place needs to try harder in making sure the overall experience is superb.

The service was amazing; the staff were attentive and helpful, recommending dishes, they were knowledgeable about the menu. Take their advice! The menu itself was long and complicated, a mish mash of Asian food - some dishes stood out, and others felt over seasoned or too elaborate and contrived. The wagu beef was expensive but not memorable, juicy but lacking in flavour. It was a swing and a miss. The king crab claws natural flavour was barely perceptible under the wasabi cream and almost thermidore like topping. With something so delicate, a light hand is required and this was a slap. I enjoyed the King crab sushi with caviar - my first and favourite dish. It promised so much... yet the meal fizzled and failed to impress in the main. Other stars were undoubtedly the spicy edamame, prawn spring rolls and tofu rolls with a delicious crispy finish. The duck and pancakes were unusual - a very fine crispy skin perfectly flat (like a science experiment), with the cold duck meat finely sliced beneath it. I wanted to love it (and understand people do) but it was technically proficient rather than tasty which sadly misses the point. It was a good meal and an enjoyable evening but I wasn't wowed and I wanted to be for the price! It was technically brilliant not delicious! I think they need to work on their kerbside experience - large bouncers guard the door, blocking the path somewhat and giving the impression that a bunch of undesirables were beyond the revolving door! Coat check took longer than expected and the needless hanging around at the desk - whilst staff whizzed past with trays of food and drink - felt disorganised. This needs to be reconsidered. I have no idea why they sell produce in the Asian restaurant? Quirky but as its also along the main thoroughfare of the Asian side of the restaurant, people rush by and accidents will undoubtedly happen... I saw two near misses.

3 people for dinner on a Monday night at > £300 pp, you expect stellar service (esp as about 2/3 occupancy), and stellar food. Service was average at best although arrogant at times. It was fast though, and sommelier was very good and knowledgeable . Some of the food was well above average, some absolutely average. This place now certainly running on the fumes of its past, and having eaten here many times before with much superior service end food I can only assume an inferior change of management or new poor leadership from a novice floor manager… Shame

Has to be the best place to eat in London! Super kid friendly. The menu has a lot of halal options. The best service, food doesn’t take forever to come out. Great mocktail selection. I dream about their beef tacos. Even if you are full, you have to try their desserts (the ice cream with berries is the best).

We have been to this amazing place a few times and have tried the lounge, the Italian and Asian restaurants. And all of them are amazing. There are fresh vegetables, pastas, and seafood in front of the kitchen and you can see the cooks. The calamari is one of the best I’ve had. They have a few dishes with truffle and all truffle dishes taste amazing. The service is also great. Staffs are super friendly and polite.