Hotel Cafe Royal

Hotel Cafe Royal, just wow! Most definitely our new favourite hotel in the capital. Having spent over 50 nights in luxury hotels in London over the past year due to ongoing medical reasons being treated in London, nothing has quite come close to the welcome and kindness experienced by us at HCR! Right from booking and the helpfulness of the reservations team (shout out Jordan!) and the concierge arranging travel and recommending days out (Amine and Guiseppe), to actually arriving and the professionalism and warm welcome of Ingrida and Alexis, the team here really are special. I can't remember all the names, but a special shout out to room service and turndown service, who were so happy to help, discreet but cheerful. On top of that, the hotel and its amenities are just simply the best. The suite was out of this world, got my steps up just walking around! The quality of the furnishings and the very welcome amenities such as initialled face cloths, initialled room key holders, floral arrangements and special bakery are just so special. The bed was extremely comfy, and the engineering team had us up and running in no time with some Bluetooth speakers and wifi etc. And to crown it all, last night I was delivered a beautiful boquet of the most wonderful flowers as a gift from the guest services team after they learnt I had a small operation during the day. We were blown away to say the least! We couldn't recommend this hotel and its staff enough, and I haven't even started on the experience yet! We are looking forward to another extended stay with the team hear at HCR very soon. A real credit to the owners and the management team. A must stay in London.

One of the most amazing hotels we’ve ever stayed. Great location and phenomenal service. And we got upgraded to a junior suite. Despite being in the hustle and bustle, our room was quiet and very well appointed. Comfy bed and great bathroom and decor. We look forward to our return visit.

I finally made it to this restaurant, which had been on my bucket list for a very long time! The decor and service were absolutely wonderful. The staff was incredibly friendly and welcoming. If you want to take tons of beautiful pictures while enjoying delicious food, I highly recommend this place. A must-visit if you are traveling around London! :)