Holiday Inn Birmingham M6 Jct7, One Section Of Beacon

Good location and comfortable stay. Had an issue where I didn’t turn up on the first day of my booking and they initially refused to check me in and told me there were no rooms left for me. The general manager however very kindly let us stay for the rest of the booking. So very grateful to him/her. If you have a disability or young children you need to mention that you want a ground floor room when booking, as I couldn’t see there was a lift.

Stayed here for a works course. Rooms are of a decent size, clean and inviting. Pool and gym facilities are of a decent standard. Food in the hotel restaurant is pricey which is to be expected but in return you get decent size portions and to a better than Weatherspoons standard. Staff are extremely polite, happy and helpful.

Surly staff. Didn't see any of them smile. Very good at ignoring people. Had to take tea back as milk was off and the guy doing the drinks was most put out! I'm not surprised that the milk was off jug full left on the side when there was a fridge under the counter and the hotel was extremely hot. I was only there for a day for a training course but wouldn't hurry to go back there for anything. And don't get caught out on the car park you have to register your registration number at the front desk but no one tells you and the signs in the car park are 7ft up in the air on the lights.