Photo of Hallmark Hotel Chester, The Queen, Victoria

Hallmark Hotel Chester, The Queen, Victoria

City Road, Chester, CH1 3AH -

Up to
100 guests

About Venue

Your Day Your Way

You’ve found the love of your life. now it’s time to plan those personal touches and make your wedding the best day of your lives. Hallmark hotel The Queen, Chester provides an ideal venue to realise your dream. Licensed for ceremonies, with a choice of four function suites to suit any requirement and options to tailor every second, we guarantee your experience will be as unique as the two of you.

From the moment you choose to hold your wedding with us, we will guide, advise and pamper you. We look forward to setting you off on a wonderfully happy life together with first class personal service and attention to the smallest details.

Situated in the historic city of Chester, the elegant Hallmark Hotel the Queen, Chester is the perfect choice for your big day. Hallmark Hotel the Queen, Chester has been hosting weddings for over 150 years. An oasis in the centre of the city; a photographer’s fantasy, with spectacular hidden gardens, awe-inspiring public areas, and magnificent ceremony rooms and banqueting suites; this is the perfect backdrop for a spectacular day of formal proceedings and joyous celebration. Our beautiful wedding venue was the proud winner of the television programme, “Four Weddings”; it is hardly surprising as we are licensed for civil ceremonies and we offer truly magnificent wedding and banqueting suites for your special day.

Our friendly, helpful staff understand not just how important this celebration is, but also how stressful preparations can be, and are on hand to assist in any possible way. The team at Hallmark Hotel the Queen, Chester are absolutely committed to the creation and delivery of the very best of wedding services. We have built up a tremendous reputation over a number of years in the provision of bespoke, stylish and professional events whilst retaining a warmth of hospitality which ensures our bridal parties are cared for from start to finish. This is all about your day and we will guarantee a most unique, special and memorable occasion with attention to every detail. Thank you for considering our hotel for your very special day.

Victoria is perfect for meetings up to 100 delegates.

Capacity & Layout

Theatre

up to 100

Boardroom

up to 50

Cabaret

up to 80

Classroom

up to 60

Audio & Visual

Projector & screen

Flipchart

Location

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Reviews

Kayley Evans
November 2025
I booked this Hotel for my parents Anniversary The price was excellent and it included Breakfast . The staff were so Lovely from start to finish and made my parents so welcome. The room was massive ,had everything you could want and Super Clean. Location is Fantastic. Hotel looked Stunning for all its Christmas Decorations 🎄 Thank you So Much at The Queen at Chester Hotel 👏
Emily Carlisle
December 2025
We got married at this gorgeous venue on the 1st of November and the entire day was perfection! Ryan made the planning process so easy and stress free and the staff on the day were incredible! Nothing was too much trouble everyone was so kind! Our rooms were lovely and clean and the food was delicious! Would highly recommend if you’re looking for a place to stay in Chester
Hannah Smith
November 2025
Had a brilliant time staying with my boyfriend for our anniversary. Brilliant location close to the centre and the train station. Every member of the team we spoke to were absolutely lovely! The room had everything we needed and looked out into the lovely courtyard area. We enjoyed a few drinks in the bar area also. Had such a great time we decided to book another night - we weren’t ready to go home! When we did leave, we were able to leave our bags in the hotel reception while we made the most of our last day. We will be back!

Chriss Sanders
December 2025
My experience at the Queen Hotel Chester was near perfect. The staff at reception was warm, efficient, and welcoming. The location was ideal, just steps from Chester Train Station. My room was lovely and clean with a nice view down on part of the city. Shopping and post office were a good walk away, but absolutely doable if you like to walk. I would definitely opt to stay here again, as well as recommend it to other travelers. If there were to be any improvements, I would recommend putting in electrical outlets next to the beds for those of us who need to sleep with a CPAP machine.
Bethany Hardiman
January 2026
We stayed at The Queen at Chester for one night (Saturday). On first entering the hotel, the reception and lobby made a great impression. They appeared recently refurbished and were clean, modern, and stylish, with gorgeous light fittings and chic décor. Unfortunately, once we reached our room, it became apparent that the same level of care had not been carried through. Although the room initially looked average, it quickly became clear that it was below expectations. The carpets were stained, the paintwork looked tired, and the bathroom felt grubby, with a stained bath. Most disappointing was the toilet, which wouldn’t flush properly unless the button was held down. As the hotel is an older building, some noise such as squeaky floorboards and echoes is to be expected. However, we were woken several times by guests returning to their rooms after drunken nights out. The banging, shouting, and antisocial behaviour was the worst part of our stay. Hearing some movement or conversation from neighbouring rooms is understandable, but loud shouting and screaming between midnight and 1am made for an unpleasant night. Initially, I assumed this was a one-off, but after reading other reviews, it seems this has been a recurring issue. That said, the staff were genuinely lovely and very apologetic when I rang reception. They responded straight away and followed up with a call to check in, which was appreciated. On a positive note, the bed was comfortable, and as we booked last minute, it was a reasonably priced stay. For those looking for a quick overnight stay in the city, a midweek visit may be a better option.