Radisson Collection Hotel, Royal Mile Edinburgh

Terrible experience — poor service, dirty rooms, and badly designed spaces We stayed as a family of four (two adults, two kids), and our experience was disappointing from start to finish. When we arrived, no help was provided for our luggage despite a steep entrance. The receptionist claimed to be “alone,” which was false — we saw other staff but none of them bothered to assist. We were left struggling with heavy luggage and kids after a long journey. The breakfast area was extremely cramped. It was so small we were constantly bumping into other guests just walking to our table. It felt chaotic and unpleasant, definitely not what you expect when paying for a relaxing holiday. We booked the Royal Mile Suite, which was large but poorly designed — the layout made no sense and the space felt dark and gloomy. Worst of all, the cleanliness was unacceptable. The suite was dirty everywhere, and honestly, it looked like they barely bothered to clean. We regretted booking this hotel and would absolutely not recommend it to families or anyone expecting even basic comfort or service. Save your money and stay elsewhere.