The Spice Pavilion

I got horrible food poisoning from here. I called the restaurant about a day and half after ordering the food to let them know it and to ask for a refund. I would have called them sooner, but I was in no state to speak with anyone over the phone. The man I spoke with on the phone was incredibly rude and said they had never received any complaints before. Although he was very rude, he did agree to give me a refund if I stopped by the restaurant. I did so and then he essentially told me I should have told them sooner about the food poisoning instead of waiting until I was well enough to leave my flat. I point blank asked him “should I have called you while puking in the toilet then?” He said yes. This man did not understand that part of working in the customer service industry is that there are bound to be few complaints every once in a while Honestly, I’m incredibly disappointed with Spice Pavilion because this used to be my favourite Indian restaurant and I was always enjoyed going there. The older woman who works there was always lovely to my friend and me. I was in no way trying to insult the quality of their food or their livelihood, but simply relay that I had gotten food poisoning.