Brook Red Lion Hotel, Tudor

We stayed here with a large group at the end of August - they were fantastic! Very easy to deal with. The rooms were exactly what we needed. The staff was very accommodating and quick to check in so many people and rooms at once. There were people yelling very loudly at each other on the street outside quite late into the night. We could hear them like they were beside us. But that is not the hotels fault. The rooms were all unique and cool. The hotel itself is gorgeous and rich in history. I would recommend this hotel to everyone!

Did not have a good experience there, it is not recommended. Poor hospitality; there were no washing products in the room, such as hand wash liquid or shampoo. They asked us in advance for checking time to be prepared for us, but once we got there, they did not let us check in until their will time. The room quality is good, but noise. You can easily hear what the next room says or does, oh my goodness, awful. Breakfast was good but bless the lady who dealt with the guests. She was the receptionist and was dealing with the orders. You have to wait more than 5 minutes for extra bread that by the time you get that, your meal would be cold. Poor place 👎🏻

Returned from overnight stay. We wanted a haunted hotel for the night so wasn't expecting a luxury stay & had read mixed reviews beforehand. Facilities: We hoped to stay in hotel for dinner & drinks at restaurant & bar as stated but on arrival was told they don't do food other than breakfast due from too much competition in the area. We was disappointed that we had to go elsewhere to eat but thought we could have drinks when returned before doing ghost hunting. This was not happening either as bar was empty, no guests around or bar staff, no vibes just an empty dark room! Not a place to stay if you want anything more than a room. Check in: Had NO heating working or hot water on arrival ( was told it should be up & running shortly) only had a plug in radiator in room which we had on all night & was still cold! Didn't want to use shower as was too cold & couldn't get the hot water so if needed to get ready to go out this wouldn't be possible. Problem still on going when we left so the entire building is freezing cold! There are 2 parts to the building, Rooms 3- 10 apparently more spooky than other rooms so we were given Room 4 for this reason. Rooms: Very spooky, out dated, full of dust & cobwebs, cracks & broken walls etc. Can clearly see no work has been done for comfort. Was reluctant to get into bed as felt dirty & was obviously so cold! Smelt smoke throughout building Ghosts: We weren't lucky enough to witness any paranormal activity, walking about hotel is difficult at night as ALL floorboards creak so felt awkward & didn't want to disturb anyone, lights were on all night in hallways etc so didn't get the right vibes anyway. Building itself had character & felt creepy but noise from outside ( nightclubs opposite) & shouting from other guests ruined it anyway! Breakfast; Full English for choice as already paid before staying so had to at least try it. Good size but toast cold, food not warm enough for our liking. The only bonus was a good chat with the gent who served us about his ghost stories! All in all hugely disappointing & unless you are either drunk or only want to try & see ghosts, DONT stay here