Royal Lancaster London, Chestnut Suite

It been a few years since I’ve stayed at the Royal Lancaster, and I was welcomed back like an old friend. The location is superb, right next to Hyde Park, making it ideal for both exploring the city and enjoying peaceful walks. The breakfast buffet is outstanding, with a wide selection of international options that cater to every taste including dim sum, amazing veggie options and perfectly cooked traditional breakfast options including the most incredible Cumberland sausage. My room was spotless, comfortable and equipped with everything I needed. The attention to detail in cleanliness and amenities really stood out. What truly makes the Royal Lancaster exceptional, however, is the staff. From start to finish they were warm, professional, and genuinely caring. Reception, in particular, made both check in and check out an absolute pleasure. Their service set the tone for a brilliant stay. I would highly recommend the Royal Lancaster to anyone visiting London.

Top notch service. The breakfast is the best inclusive meal I’ve ever had at a hotel; truly impressive. Perfect location with access to all points of interest. Looking forward to our second stay after a trip west to the Cotswolds and Cornwall. Update: our return we were given a free upgrade to a park room and discounted upgrade on a larger room on the 10th floor. Incredible service and food.

The hotel was excellent, and especially Ms. Paris at the reception was very professional, polite, and kind. She assisted us warmly and had our room ready as soon as we arrived. In my opinion, every hotel should have such a staff member. The breakfast was very good; although it was not extremely extensive, it was practical and enjoyable.