Birthday party do Review of Holiday Inn Birmingham M6, Jct.7, an IHG hotel As a blue badge disabled driver I parked in the disabled bay. TAMMY the receptionist assured me it was free parking though I should register my car. She processed the booking quickly and efficiently and directed us to a ground floor room. Unfortunately (and repeatedly) the key cards refused to work. I was informed to keep the card separate from my phone but no avail. Several return trips were made to reception to get the cards renewed. I ordered a pleasant supper of whitebait (see picture) although for a vegetarian fish eater, the menu lacked choice. It was served without delay. Mention must be made of the hot chocolate which was not only delicious, it was Hot! In the morning I was greeted by AMANDA in the health suite who was very kind and informative. I did ask her for a towel so I could shower and one was duly given, with a smile. Breakfast buffet style went without a hitch and the staff cleared the crockery politely and efficiently. All in all, I found the hotel although a little down at heel in decor compared to other Holiday Inns I have stayed in, there were good efforts to give us a good comfortable welcome. Negatives: No fridge, faulty key cards. Positives: Clean bedrooms, quiet location, friendly staff. Date of stay: September 2021

Stayed over night with my son room very clean and comfortable. Love using the pool and facilities. When I arrived yesterday afternoon staff on the front desk were not so helpful just handed me the room key and that was it . However I found the bar staff more helpful in answering my questions . Food menu nit so good, very limited and comes out nothing like it us shown on the menu . My starter came out 10 minutes before my sons but again thanks to the barstaff he sorted it out for us and gave us 2 extra drinks on the house . Service very slow. Breakfast was great . When checked out this morning staff kn the front desk more friendly and helpful than when I checked in .

We stayed here on a weekend. Friendly and helpful staff. We had our dogs with us and it was an £10 additional charge. Free parking and free breakfast which were great. There is a bar and restaurant if you want to have dinner. Step free entrance. Clean throughout.

One of lovely place to stay with family.. my 3 three daughter just loved it as it was her first visit to outdoor stay after pandemic. Very clean and hygienic. Staffs were humble and gentle. Food was delicious.. both dinner and breakfast. Swimming pool was good too .. Highly recommended place ❣️

I stayed for four nights at this Holiday Inn and had a brilliant time. The facilities are great, with a gym and a pool along with fitness classes. The food is absolutely delicious and the restaurant staff are beyond helpful and accommodating, especially Dal who can never do enough to help! The room was lovely, clean and comfortable and the cleaning staff do a great job every day to come and ensure your room is in top top condition. I could not recommend this Holiday Inn more!