Regus Slough Bath Road, London

I've had a consistently positive experience at Regus Bath Road in Slough. The facility is exceptionally well-maintained, with modern interiors, clean common areas, and professional meeting spaces that create an ideal working atmosphere. What stands out most is the strong business environment – it's clear that this location is geared towards productivity and professionalism. Whether you're working solo, hosting clients, or collaborating with a team, the setting supports efficient, focused work. The staff are friendly and responsive especially Petra, Cherry and Nishan are awesome, always ready to help with any requests, which adds to the overall smooth experience.

If you're a small business considering using Regus, especially the Slough Bath Road location, do yourself a favour and walk away now. Our experience has been nothing short of horrific. We have been chasing Regus for months to return our deposit, overpayments, and rent — all of which they have failed to do. Not only have they ignored repeated emails from multiple members of our senior team, but they have also failed to adhere to basic standards of customer service, data protection, and ethical business practice. When asked how we receive our deposit, it took Slough (Petra) over 4 months to reply. Despite following every process they outlined (once we were informed of said processes) — including submitting refund forms and requests via the Regus portal — we received no communication for weeks. When they did reply, it was incomplete, dismissive, or simply a deflection. It wasn’t until we escalated matters and instructed legal action that they began to take notice. We raised clear concerns about: Unethical withholding of funds Fabricated charges on deposits (e.g., painting charges contradicted by other centres) Being forced to share sensitive bank information over insecure Excel forms Their refusal to refund to the original payment method (against best practice and merchant rules) City managers and directors including were all copied into communications. And yet, none of them responded adequately or acted to resolve the situation. Their silence is damning. This is not just poor service — it’s a complete and deliberate failure of ethics, accountability, and professionalism. For a company with such scale, their treatment of small businesses is disgusting. Had we not escalated legally, I truly believe they would have continued to withhold our money indefinitely. At this point, they still owe us around £13,000. Plus further fees for compensation, late fees and other payments. They are extremely quick to charge tenants late fees, however, when it is Regus that owes you money, it is the complete opposite! If you value transparency, professionalism, or even basic human decency – avoid Regus at all costs.