The receptionist was very good and informative when we arrived just after 13:00 and we could check into our room straight away. Managed to park in the hotel car park which was a bonus (although this was £66 for 3 nights, however is right in the centre). Lovely spacious hotel room and very clean. However, whilst we were there we couldn't eat in the restaurant on a night but could have the same food in the bar which was fine. Food was OK. Breakfast was lovely! So much to choose from. The jacuzzi also wasn't working at all throughout our stay and the pool was quite small, tried to use twice however not big enough for more than 4 people to swim in comfortably. Also, no changing rooms in the swimming pool so had to get changed in the disabled toilet which also didn't lock. When leaving the hotel it was all quite complicated understanding what we were getting charged as the receptionist didn't seem very confident. The gates also didn't open when we tried to leave the car park so had to ring reception to let us out. Overall, room was lovely and breakfast was delicious. If we were to visit again we would probably stay somewhere without a swimming pool as it wasn't really usable and to be honest there is so much to do and see whilst there we didn't really need it. Would rate 6/10.

Don't think you can beat novotel for quality or comfort. Great position for main sites, lovely pool and sauna. Reliable quality food. Would definitely recommend

The hotel is fantastic and a great place to stay. I would've given it 5 stars but on the night before we were due there we got a message about parking which was £22 a night. We should've been told this when we booked. That was my only gripe and it was my favourite hotel during our visit to Scotland.

Good location if you are in Edinburgh for more than just a Princess Street :) Hotel has an underground parking (very limited spaces) and costs £10/day even though says FREE on booking.com. Very stylish reception area but can't say the same about the rest of the hotel. Carpets need changed, carpets in the room have stains on them..yuck The pool area could do with the daily clean up not only because it is Covid pandemic but just in general.

Absolutely fabulous place, location excellent, internally modern, clean and great bar..... But room service is poor as rooms are not cleaned and refreshed, which is strange. Other than that a wonderful location for Edinburgh and all the sites. Well worth a visit