Novotel London City South, Millennium 1

Great stay, however, i returned back to hotel room after each day having to discover that house keeping removed and kept my key card left at the Hotel Key Card Switch. I felt that choice for sustainability should have been left to the hotel guest to decide. It felt very intrusive for the house keeping staff to remove my given key card as i wanted to keep my room ventilated. I had to upon return each day, get an extra key card again fro the hotel desk. When asked, hotel receptionist said, housekeeping has a bad habit of removing the key as they had thought that the key was theirs. This to me is not what i feel is appropriate.

It was my first time visiting London, and staying at Novotel London Bridge made the experience even more memorable. The location is perfect — within walking distance of Borough Market, the Shard, and the Thames, making it easy to explore the city on foot. The room was modern, spotless, and very comfortable, with everything thoughtfully arranged for a relaxing stay. The staff were incredibly welcoming, professional, and always ready to help with a smile. Breakfast was excellent, with a wide variety of fresh options to start the day right. I especially appreciated the calm and stylish atmosphere after a busy day exploring the city. I’ll definitely stay here again on my next trip to London — highly recommended!

The hotel was clean. Rooms were spacious and very well equipped. We are a family of 3 including a 4 year old and the premium room was perfect with a pull out bed included. The bar that had pizza available until way past midnight was a great solution for us since we arrived at the hotel at 11:30 pm! Breakfast is Great but also many options to explore close by! The rooms were soundproof which is very welcome in a busy city like London. I would definitely recommend it and will return for my next trip to London!